Blog

10 Rules for successful outsourcing

The term outsourcing doesn’t exactly make people scream their support from the rooftops. At best in many organisations, it has been seen as a ‘necessary evil’ rather than a strategic partnership designed to strengthen the overall business. The current shift towards digitalisation and the shortage of key skills is central to the...

Understand friction before you get burned

I first came across the concept of friction in the IT space during a TED talk all the way back in 2009 by the excellent Rory Sutherland. Sutherland made the observation that if we had a large red button on the wall of our homes, whereby 50 dollars were deposited to...

Digital. A soul destroying term that has lost any meaning

The corporate landscape has become somewhat obsessed with the concept of Digitalisation in the last years. It has led to a plethora of conferences on the topic and lots of executive work on the delivery of a ‘Digital Strategy’, however, I feel many practitioners haven’t taken time to consider what elastic...

Burn those organisation charts

The organisation chart as we know it today was created by Daniel McCallum around 165 years ago, being initially the preserve of industrial engineers. However, by the early 1960s the term ‘organigram’ had established itself and the organisation chart became part of the fabric of corporations across the globe. The...